Release notes
What's new in VenueOS.
Every feature, improvement and fix we ship. Get an email when something big lands, or follow along by RSS.
Reserved seating and multi-day festival passes
Sell specific seats from your own seat maps, and run multi-day events with day passes, full passes, per-day entry and wristband exchange.
- Build a seat map once (sections, rows, price tiers, accessible seats) and use it for any event.
- Buyers pick their seats on the map, on your site or ours. Seats are held while they pay, so no seat is ever sold twice.
- Seats appear on tickets, wallet passes, confirmation emails and at the door.
- Add festival days to any event; sell day passes and full passes.
- The door scanner admits each pass once per day it's valid for, and can prompt staff to hand out a wristband on the first scan.
- The API includes seats, festival days and wristbands.
VenueOS is open: plans, a 30-day free trial and self-serve billing
Any venue can now sign up, set up a venue and start a 30-day free trial without a card. Billing runs on Stripe with flat monthly or annual plans and no per-ticket fees.
- Starter, Pro and Venue Group plans, monthly or annual (two months free on annual).
- 30-day free trial with everything unlocked. No card needed to start.
- If a trial ends without a card, the venue goes read-only. Nothing is deleted, and adding a card turns everything back on.
- Change plans, update cards and download invoices from the billing portal.
- Account emails for the trial: a welcome, a heads-up three days before it ends, and a note when it does.
Embedded checkout now credits the campaign that sold the ticket
Orders placed through the ticket embed on your own website were sometimes credited to "direct" instead of the email, ad or post that brought the buyer in. That's fixed.
- The order confirmation page no longer replaces the campaign recorded at checkout.
- The embed passes along where visitors came from before they reached your site (Instagram, Google, a newsletter), not just the UTM tags on your page.
- Payment pages and your own site no longer count as a "source".
Door scanning works on iPhone and iPad
The camera scanner now reads QR tickets in Safari on iPhone and iPad, not just on Android and desktop Chrome.
- Built-in fallback decoder for browsers without native barcode detection.
- Supported devices and browsers are listed in the docs.
One login for the website, docs and app
A single VenueOS account now signs you in everywhere: the venue app, the docs and your billing. Continue with Google or use email.
- Each venue is its own workspace, so groups can run several venues under one login.
- Invite your team to a venue and they get the same single sign-in.
- Anyone can create a free account just to read the docs.
New help center and guides
docs.venueos.justwhat.net has step-by-step guides for ticketing, the door, menus, payments and integrations, plus free basics anyone can read.
- A full guide to scanning tickets at the door with a phone or tablet.
- Supported devices, browsers and scanners.
- Plans, trial and billing explained.