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They sell tickets. You run a venue.
Ticketmaster, Eventbrite, DICE and the rest are ticket companies: they sit between you and your guests and take a cut of every sale. VenueOS is the operating system for the whole venue, and ticketing is just one part of it.
| Feature | VenueOS | Ticketmaster | Eventbrite | DICE | Brown Paper Tickets | Ticket Tailor | Tock |
|---|---|---|---|---|---|---|---|
| How you pay | Flat $59–$349/mo per venue | Negotiated contracts | 3.7% + $1.79 per ticket, + 2.9% processing | 13% of face value (self sign-up) | ≈$0.99 + ~5% per ticket | ≈$0.26–$0.85 per ticket + processing | ≈$79–$339/mo + ~2–3% on prepaid & tickets |
| Per-ticket platform fee | $0, ever | Yes, often $10–30+ to buyers | Yes | Yes | Yes | Yes | Commission |
| Where ticket money goes | Your own Stripe account | Platform, then paid out | Platform, then paid out | Platform, then paid out | Platform, then paid out | Your processor | Tock Payments |
| Long-term contract | Month to month | Often multi-year, exclusive | No | Varies | No | No | Varies |
| Door scanning & guest lists | Yes | Yes | Yes | Yes | Basic | Yes | Reservations focus |
| Walk-in sales in one capacity count | Yes | Yes | Yes | Varies | Basic | Yes | Varies |
| Menu editing → website, PDF, print, email | Yes | No | No | No | No | No | No |
| Per-order attribution (UTM, Google & Mailchimp IDs) | Yes | Limited to venue | Tracking links | Limited | Basic | Tracking links | Basic |
| Guest CRM: VIPs, notes, returning guests | Yes | Platform-owned fans | Attendee lists | App-centric | Exports only | Attendee lists | Guest profiles |
| Staff roles, reports & reconciliation | Yes | Enterprise | Organizer tools | Organizer tools | Basic | Organizer tools | Restaurant tools |
| Mailchimp, GA4, Slack, webhooks | Yes | Enterprise integrations | Some | Some | No | Some | Some |
| Your brand on checkout | Embedded on your site | Ticketmaster brand | Eventbrite brand | DICE app | BPT brand | Widgets | Tock brand |
✓ built in · ◐ partial, add-on or depends on contract · — not offered. Pricing from vendors' published terms and third-party sources as of November 2026; enterprise platforms (Ticketmaster, SeatGeek, AXS, Tixr) negotiate per venue. Check each vendor for current terms.
The stack you replace
Four tools, four logins, four bills.
Ticketing fees
≈ $1,380/moEvent & private-booking CRM
$99–$375+/moMenus & website menus
$119–$479/moAttribution, guest data, door app
Your timeVenueOS Pro
$149/moRun your own numbers
Switching mid-season?
Keep your current platform for shows already on sale and launch new ones on VenueOS. We'll bring past events, orders and guests over.
Sources: DICE US self sign-up terms (Mar 2026); Eventbrite US organizer fees (2026); third-party pricing summaries for Ticket Tailor, Brown Paper Tickets, Tock, Perfect Venue, Tripleseat and BentoBox (2026). Ticketmaster fees are set per venue contract; buyer fee ranges are reported by industry coverage.